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An Honor to Serve
Serving Others

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Serving our community is our greatest honor. At ATCEMS each employee has chosen a life of service over self. And although preserving life, improving health and promoting safety are the cornerstones of that commitment our success is measured each day by the lives we change along the way. 

  

We are fortunate to live in a community that values the importance of EMS and recognizes that the practice of out-of-hospital medicine is complex and constantly changing. As an independent city department ATCEMS employees can focus on staying current in their clinical practice and refining their clinical skills. Our employees say it best; "just like your family doctor, healthcare isn't something we do – it is the only thing we do".
 
Letter of Thanks

letterThe following letter from Ken Thomas was written to thank ATCEMS Communications for a bake sale held for his son Cody.  When Communications Medics heard that some of the costs for Cody’s care were not covered under his insurance, they took it upon themselves to help raise funds for his medical expenses.
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Help Was Just A Phone Call Away

bernesScott and Amanda Berens, who are in many ways the epitome of what Austin is all about: young urban professionals just starting out.  Early one morning Amanda awoke to find her husband struggling to breathe. An undiagnosed heart arrhythmia had put Scott into cardiac arrest.  Amanda called 911 and was connected to Communications Medic Angela Zaleta.  Angela got the information she needed to send help, then started instructing Amanda on how to care for Scott until they arrived. 
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